Policies

Prices for all of Serene Yoga Studio's offerings are subject to change without notice.

Cancellation Policy for Specialty Classes and Personal Development Workshops
Students can cancel their reservation 15 days prior to the session start date and receive a full refund (refund may take up to 90 days to be completed). Cancellations within 15 days of the class/workshop date cannot be refunded, transferred or extended. Any missed class or workshop will not be credited or refunded. Serene Yoga Studio can cancel this session 7 days prior to the start date if minimum enrolment has not been met. Any students enrolled will receive a full refund. Topics/workshop titles and facilitators are subject to change.


Cancellation Policy for Teacher Training and Advance Teacher Training
Students can cancel their reservation 30 days prior to the session start date. The cost of the class will be refunded minus the $500 non-refundable deposit (refund transactions may take up take up to 90 days to be completed). Cancellations within 30 days of the start date can not be refunded, transferred or extended. Any missed classes or workshops will not be credited or refunded. No refunds or credit for missed workshops. Serene Yoga Studio can cancel this session 7 days prior to the start date, if minimum enrolment has not been met. Any students enrolled will receive a full refund. Topics/workshop titles and facilitators are subject to change.


Return/Refund Policy for Regular Class Passes
Passes cannot be refunded, transferred or extended.


Senior Discount Policy for Class Passes
Senior rates are 10% off any regular class pass for those who are 65 years old or over. The following passes and products are exempt: Introductory Passes, Serene STAR Unlimited, Serene STAR Mini, Teacher Training Workshops, Products, Gift Certificates and Personal Development Workshops. To take advantage of this discount, please contact us.


Policy on Cancelling In Studio & Live Stream Classes
If you're cancelling a booking more than 24 hours in advance your pass will not be charged. However, if you cancel your reservation with less than 24 notice, your pass will be charged as if you attended the class.


Policy on Cancelling for Live Virtual Classes
If you're cancelling a booking more than 24 hours in advance your pass will not be charged. However, if you cancel your reservation with less than 24 hours notice, your pass will be charged as if you attended the class.


Policy on Cancelling a Class in a Yoga for Round Bodies series
Once a Yoga For Round Bodies specialty class series has been purchased, there are no refunds or credits for missed classes during the session. Any missed classes cannot be carried over and will expire at the end of the series.


Live Stream Classes
At Serene Yoga Studio we have invested in the highest speed & quality of internet so that we can bring our members the most reliable connection possible for our Live Stream offerings. Serene is not responsible for dropped internet connections that are caused by inclement weather or by technology issues not directly related to Serene Yoga Studio. By choosing Live Stream classes/offerings, participants accept that there are no transfers, refunds or make-up classes if internet/connection issues arise that are not related to Serene Yoga Studio.


Terms and Conditions
Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that SERENE YOGA STUDIO may alter the information on its web site from time to time. SERENE YOGA STUDIO shall have no liability arising from the use by any party of the information on this web site. SERENE YOGA STUDIO does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. SERENE YOGA STUDIO exclude all liability for contamination or damage caused by any virus or electronic transmission.


Privacy Policy
Thank you for visiting the SERENE YOGA STUDIO. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note: the privacy practices set forth in this privacy policy are for web sites within the SERENE YOGA STUDIO portfolio. If you link to other third party web sites, please review the privacy policies posted at those sites. The SERENE YOGA STUDIO is not responsible for how data or information is treated/handled by any third party web site that is linked to from our sites. Collection of Information We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Cookie/Tracking Technology The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. Distribution of Information We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.